Privacy Policy
1. Introduction
Welcome to Bibhusha (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable Indian privacy laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. By using our website, you agree to the terms outlined in this policy.
2. Information We Collect
When you use our website, we collect certain types of personal information to provide you with a seamless shopping experience. The information we collect includes your name, email address, phone number, and physical address, which are necessary for order processing and customer communication. Additionally, we collect payment details, which are securely handled by third-party payment processors to ensure transaction security.
We also collect browsing behavior data through cookies and analytics tools to enhance user experience. This helps us understand how visitors interact with our website, enabling us to improve our services and provide personalized recommendations. You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
We use the personal data collected for multiple purposes. Primarily, we process orders and payments to ensure smooth transactions. Your address details allow us to ship products efficiently and track deliveries. We also use your email and phone number to provide customer support and keep you informed about order updates and promotional offers, provided you have opted in.
Additionally, we analyze browsing behavior to optimize our website’s design and content, making it more user-friendly. We may also use collected data to comply with legal and regulatory requirements, ensuring our business operations align with Indian laws.
4. Data Sharing with Third Parties
Bibhusha does not sell or rent your personal information to any third parties. However, we may share specific information with trusted partners who assist in delivering our services.
Our payment processing partners securely handle your payment details to facilitate safe transactions. Shipping providers receive only the necessary information to ensure timely deliveries. If you engage with our social media features, platforms such as Facebook, Instagram, and others may receive certain details related to your interaction.
All third-party providers adhere to strict security and confidentiality standards, ensuring your data is protected. We only work with entities that comply with relevant data protection regulations.
5. User Rights & Consent
We respect your rights concerning your personal data and ensure transparency in our practices. You have the right to request the deletion of your personal data by contacting us at [Your Contact Email]. Upon verification of your request, we will remove your data from our systems within a reasonable timeframe, except where retention is required by law.
You can also manage your cookie preferences through your browser settings, giving you control over the data collected during your website visits. By using our website, you provide consent to the collection and use of your data as described in this policy.
6. Data Security Measures
Protecting your personal data is a top priority at Bibhusha. We implement industry-standard security measures to prevent unauthorized access, misuse, or loss of information.
All transactions on our website are secured using SSL encryption, which ensures that sensitive data remains confidential during transmission. Payment gateways employed by Bibhusha adhere to stringent security protocols to protect your financial details. Additionally, we enforce internal access controls, ensuring that only authorized personnel have access to sensitive customer information.
We continuously monitor and update our security protocols to stay ahead of potential threats and maintain a safe online shopping environment for our customers.
7. Updates to this Privacy Policy
Bibhusha reserves the right to update this Privacy Policy periodically to reflect changes in legal requirements, business operations, or security standards. Any updates will be posted on this page, and we encourage you to review our policy from time to time to stay informed about how we handle your data.
In cases where significant changes occur, we will notify our users through email or website notifications to ensure awareness of any modifications.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us using the details below:
Bibhusha
meheli@bibhusha.com
Absolutely, yes. Bijoux insures each purchase during the time it is in transit until it is delivered to you. Because we want to make sure you receive your products, we require that you sign for goods delivered. At that point, you become responsible for the pieces. However, if the pieces are to be delivered to someone other than yourself, then signature by the recipient at the specified delivery address constitutes for delivery by Bijoux and responsibility for the product is transferred at that point.
We are a small business and while we pay for shipping, any additional customs duties, foreign taxes or other fees, which may be imposed, will be charged to the customer.
We are confident that you will love and want to keep our products. Nevertheless, you have 14 days to try it out with everything in your closet. If it doesn’t work out, email us at team@bijoux.com and we will sort it out for you.
Unless the products are damaged or defective, we will not be able to exchange these items. If you would like to order a piece in a different size or a different product altogether, we will process it as a return. Please email us at team@bijoux.com so we can arrange it for you.
